Route Optimization · HIPAA Compliant · ABA Providers

Stop calculating routes by hand.
Start scheduling with clarity.

Lumina replaces the manual lookup, the spreadsheet comparison, and the guesswork — giving your intake team, schedulers, and regional directors a smarter way to match clients to clinicians based on where everyone actually lives.

Live Route Optimization
Tighter schedule blocks
Less mileage reimbursement
Clinicians in their territory
Built for Intake Coordinators Schedulers Regional Directors Operations Leads BCBAs & RBTs
The Operational Reality

Scheduling ABA in-home services is broken. Here's what it's costing you.

23%
Of BCBA hours are non-billable
Drive time doesn't bill. But it burns staff, erodes margins, and accelerates turnover in an already strained workforce.
4.2h
Average weekly windshield time per RBT
When routes aren't optimized, staff are stitched together across a city with no geographic logic — and they notice.
37%
Of waitlisted clients could be served now
With smarter territory assignment, your existing staff capacity can absorb more clients without a single new hire.
Who feels it most

Every role on your team is losing time to a problem that shouldn't be manual.

Intake & Scheduling
Matching clients to staff means opening four tabs and hoping
Cross-referencing a new client's address with available staff, checking drive times, estimating fit — manually, every single intake. Lumina surfaces the right match in seconds.
Regional Directors
Dead time in the middle of a route is invisible until it becomes a problem
Inefficient territory design creates gaps between sessions — unpaid gaps that inflate mileage reimbursement and push your best clinicians toward the door.
RBTs & BCBAs
Clinicians don't leave bad clients. They leave bad schedules.
When clinicians are routed efficiently, their session blocks are tighter, their territory feels manageable, and more of their time is billable. That's where retention starts.
Built to replace the busywork

Every hour your team spends cross-referencing addresses, estimating routes, and building schedules by hand is an hour they're not moving clients forward.

Proximity matching — no more tab-switching
Draw a radius around a new client's address and instantly see which staff fall within a workable range. Your intake team stops manually comparing addresses and starts making faster, better placements.
Drive time calculation — built in, not bolted on
Calculate actual drive time and mileage between any two points. Schedulers build tighter blocks without guessing.
Territory visibility for regional directors
See your entire service area at once — who's clustered, who's scattered, and where caseload density is creating reimbursement exposure.
Waitlist-to-capacity matching
Compare incoming leads against your current roster geographically — so intake can confirm a new client fits before committing to the process.
Lumina · Territory Dashboard
14
Active RBTs
2 have open slots
38
Active Clients
3 mismatched
$340
Reimb. This Mo
↓ 28% vs last mo
out of range Staff Clients Proximity radius

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Pricing

Systems that scale. Processes that hold.

All plans are built around two core tools. Understanding how each is measured helps you pick the right tier for your practice size and scheduling volume.

Not sure what a "match" or "optimization" looks like in practice?
Click into a live version of the Lumina dashboard and try proximity matching and route optimization yourself before you pick a tier.
Try the Live Demo →
Proximity Match
An interactive map that draws a configurable radius around any single point — a staff home, a client address, or a zip code. You set the parameters to show every client or clinician reachable in a single day. Each radius search counts as one match.
Intake screening · territory planning · caseload balancing
Route Optimization
Calculates actual drive time and mileage between two points on the map — home to first session, session to session, or across a full day's route. Each point-to-point calculation counts as one optimization.
Schedule building · mileage reimbursement · reducing dead time
Essentials
$20
/ month · up to 10 staff

Proximity Matches500 / mo
Route Optimizations200 / mo

  • Route optimization dashboard
  • Staff proximity mapping
  • Up to 30 active clients
  • Configurable radius parameters
  • HIPAA-compliant data handling
  • Email support
Get Started →
Enterprise Apex
Custom
/ month · unlimited staff

Proximity MatchesUnlimited
Route OptimizationsUnlimited

  • Everything in Growth
  • Multi-location / franchise support
  • EMR / practice mgmt integration
  • Dedicated ops architect
  • Lean Six Sigma routing audit
  • White-glove onboarding
Book a Call →
HIPAA Compliant
De-identified data model
Encrypted at Rest & Transit
AES-256 · TLS 1.3
No PHI in Reporting
Aggregate data only
Lean Six Sigma Methodology
Built by Protocol | oparch.pro

Not sure which plan fits your practice?

Book a 20-minute clinical systems assessment. We'll map your current operational structure and show you exactly where Lumina fits — and what it'll recover.

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